Returns & Exchanges

At Harvey Norma, we strive to ensure you are completely satisfied with your purchase by offering a flexible 30-day return policy for most items. If your product is faulty or you have changed your mind, our dedicated team is here to assist with a seamless refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer service team with your order number and proof of purchase to begin the return process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local Harvey Norma storefront.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.